Velo Service Privacy Policy

This Privacy Policy aims to inform users about the methods of processing their personal data. Velo Service, in compliance with Legislative Decree 196/2003 ("Privacy Code") and Regulation (EU) 2016/679 ("GDPR"), ensures the privacy and security of each visitor's personal data. This Policy serves as an information notice under Article 13 of the Privacy Code and Articles 13 and 14 of the GDPR.

• Browsing Data
  During normal operation, the computer systems and software procedures used on this website acquire some personal data, the transmission of which is implicit in the use of internet communication protocols. These data include IP addresses, browser type, operating system, domain names, URLs used to access the site, visited pages, access times, page durations, internal path analysis, and other technical parameters.
• Other Data Categories
  This includes personal data provided by visitors via the website, for instance by registering, accessing restricted areas or services, participating in site initiatives, emailing for information, or calling for direct contact.

Personal data is processed by Velo Service, the Data Controller. For a list of Data Processors, send an email to booking@veloservice.org.

Processing is mainly electronic (DB, web platforms, etc.) and for the time strictly necessary to achieve the purposes collected, in compliance with legal principles. Velo Service may process data without consent for the following services:

• Website maintenance
• Enable website features
• Manage user requests
• Send newsletters and communications
• Collect applications
• Enable participation in initiatives
• Process contact forms
• Comply with legal obligations
• Prevent fraud and misuse
• Exercise rights of the Data Controller

Legal basis: contract performance, legal obligations, or legitimate interest.

The site may use social plug-ins (e.g., Facebook “Like” buttons). These tools allow social network functionality within the website. When interacting with these plug-ins, your browser sends data directly to the social network. For more details, see the privacy policy of the respective platform.

Links to other websites may be present. Velo Service declines responsibility for third-party personal data handling and authentication credentials.

Navigation logs, if recorded, are stored for 3 months. Other data are stored throughout the contractual relationship and only as long as legally required or to defend or assert a right.

• Access: Know whether your data is being processed and obtain access to it.
• Rectification: Correct or update inaccurate or incomplete data.
• Erasure: Delete your data under certain conditions.
• Restriction: Limit processing where allowed by law.
• Objection: Oppose processing for legitimate interest or marketing.
• Portability: Receive your data or have it sent to another controller in a structured format.

Consent may be revoked at any time without affecting the lawfulness of prior processing. You may also lodge a complaint with Italy’s Data Protection Authority.

To exercise your rights or report issues, use the form on the site or email booking@veloservice.org. You can also write to Velo Service, Strada Vallisa, 81, 70122 Bari BA, specifying your request.

You have the right to request the erasure of your personal data without undue delay under the conditions listed in Article 17 of the GDPR. To exercise this right, send a registered letter or email to booking@veloservice.org.

You may withdraw your consent at any time by sending a registered letter with a copy of your ID to Velo Service, Strada Vallisa, 81, 70122 Bari BA, or emailing booking@veloservice.org. Your data will be removed as soon as possible.

This Policy may change due to regulatory updates or service improvements. Please check this page periodically. Major changes will be highlighted. Previous versions will be archived for review.

Cookie Policy

Cookies are small information files sent from a web server to the user's browser and stored on their device. Cookies may be installed by the site owner (first-party cookies) or third parties (third-party cookies).

This site may use the following cookie types:

• Session Cookies: Temporary and deleted when the browser is closed.
• Persistent Cookies: Stored until expiration or deletion.
• Technical Cookies: Used for login, language settings, and statistical access analysis in aggregated form.
• Non-technical Cookies: For profiling and marketing; require informed consent.

Categories of non-technical cookies:

• Analytics: Gather access/visit statistics; may be used to profile users.
• Widgets: Interface elements (e.g., Facebook, Twitter buttons).
• Advertising: Used for in-site ads (e.g., Google, Tradedoubler).
• Web Beacons: Code fragments for analytics and personalization.

Technical Cookies Not Requiring Consent

Velo Service installs technical cookies on your browser or device and may allow partners to do so for anonymous, aggregated navigation data collection:

• Google Analytics: support.google.com

With user consent, Velo Service may install profiling cookies via third parties, including:

Enabled features include demographic and interest reports. These use cookies and anonymous identifiers to collect audience data for statistical and analysis purposes only. You can disable these features here:

• Google Ads Settings
• Google Analytics Opt-out

Browser Cookie Management

Users may configure their browser to accept/reject all cookies or notify them before a cookie is stored. Deleting cookies may remove site preferences. For details, see your browser's support page:

• Internet Explorer
• Firefox
• Safari
• Chrome
• Opera

The latest version of this policy is always available on this page.
Last update: May 25, 2018.